Privacy Policy

Last Updated: April 17, 2026

SEVHENN ("we," "us," or "our") is committed to protecting your privacy. This policy describes how we collect, use, and disclose your personal information when you visit our website or make a purchase from our store (the "Services").

1. Personal Information We Collect

We collect information that identifies or can be reasonably linked to you, including:

Contact Details: Name, billing/shipping address, phone number, and email address.

Financial Information: Payment details and confirmation (processed securely through Shopify; we do not store full credit card numbers).

Account & Transaction Data: Usernames, passwords, items viewed, cart data, and purchase history.

Device & Usage Information: IP address, browser type, and site interaction data collected via cookies and similar technologies.

2. How We Use Your Information

We use your data to provide a seamless experience and fulfill our obligations:

Order Fulfillment: Processing payments, arranging shipping, and facilitating returns.

Communication: Responding to customer support inquiries and managing your account.

Marketing: With your consent, we send promotional emails or SMS. For SMS, message and data rates may apply. You can opt-out at any time by replying "STOP."

Security & Optimization: Detecting fraud and improving our website performance.

3. Sharing and Disclosure

We do not sell your personal data for monetary compensation. However, we share data with trusted partners to operate our business:

Shopify: Our primary platform provider.

Service Providers: Payment processors, shipping carriers, and marketing/analytics partners (e.g., for targeted advertising).

Legal Obligations: We may disclose information to comply with applicable laws or respond to lawful requests.

4. Your Rights and Choices

Depending on where you live, you may have the right to:

Access, Correct, or Delete your personal information.

Opt-out of targeted advertising or the "sharing" of your data for marketing purposes.

Data Portability: Request a copy of your data in a machine-readable format.

To exercise these rights, please contact us at the email below or utilize the Shopify Privacy Portal.

5. Cookies and Tracking

We use cookies to improve site functionality and personalize your experience. You can manage your preferences through your browser settings or via the Global Privacy Control (GPC) signals.

6. Data Retention and International Transfers

We retain your information only as long as necessary to provide our Services and comply with legal obligations. As we operate globally, your data may be transferred and stored outside of your home country. We use standard contractual clauses to ensure your data remains protected.

7. Children’s Privacy

Our Services are not directed to individuals under the age of 18. If we learn we have collected data from a minor without parental consent, we will take steps to delete it immediately.

8. Contact Us

For questions about our privacy practices or to exercise your rights, please reach out:

Email: info@sevhenn.com

Phone: (860)778-9811

Address: SEVHENN, 550 Broad St, Suite 3N, Hartford, CT 06106, United States